About Eteaket

eteaket are leaf tea experts, dedicated to ethically sourcing exceptional loose leaf teas.

Our story started back in 2005 when Erica and Stewart, decided that tea had an image problem and was due a makeover. In the UK coffee had become trendy and wine was no longer just red or white. However, despite a fascinating spectrum of tea from around the world,  the UK tea was still a prisoner in its own tea bag. We always had a love for a good cuppa but it was discovering the astonishing world of loose leaf tea that really captured our imaginations, exciting us with its possibilities.

We decided that we really wanted to rekindle Britain’s love affair with proper leaf tea. So in December 2008 the doors of the eteaket Tea Room opened in Edinburgh along with our online store. Our journey has taken us on our own tea pilgrimage to China, India, Sri Lanka and Japan in search of the best leaves and we have been privileged enough to have met some of the best Tea Masters and teachers in the world along the way.

Since then eteaket  has continued to grow and we are very proud of our truly amazing team!

In 2012 our Tea Room was awarded 4 Cups (Excellence) at the Beverage Standards Awards – the Michelin stars of the beverage industry.

Not content with that, our teas were voted Best Tea in the UK by the Beverage Standards Association in 2012 and our tea can also be found in a growing number of Michelin starred restaurants, five star hotels and outstanding cafes throughout the UK and beyond.

We’re excited about the future; we love what we do and we hope you do too.

 

We aim to pack your order within 1-2 working days of you placing it and then dispatch it by your chosen delivery method. Most of our deliveries arrive within the usual delivery times but sometimes parcels get delayed and take longer than usual. If your order hasn’t turned up 10 working days after placing your order please contact us and we’ll do our best to get to the bottom of it. You can email us at hello@eteaket.co.uk or call us +44 (0) 131 226 1292.   UK Customers  
Service

Order Value

Price

Usual Delivery Time

Standard Royal Mail

up to £14.99

£2.95

3 days

£15.00-£34.99

£3.95

3 days

£35.00+

FREE

3 days

Royal Mail Recorded Delivery

up to £49.99

£4.95

3 days

£50+

FREE

3 days

Next Day Courier

ANY

£7.95

Next working day if ordered before 1pm* (*working days are Mon-Fri and do not include bank holidays. Shipments to UK Highlands & Islands and Northern Ireland take 2 working days).

International Customers
Service

Order Value

Price

Usual Delivery Time

Europe
Standard International

Up to £14.99

£15.00-£39.99

£40.00+

£4.50

£6.95

£11.95

5-7 days

Premium International (recommended)

Up to £14.99

£15.00-£39.99

£40.00+

£6.50

£8.95

£13.95

5-7 days - this is a tracked service

Rest of world
Standard International

Up to £14.99

£15.00-£39.99

£40.00+

£6.95

£8.95

£14.95

7-10 days

Premium International (recommended)

Up to £14.99

£15.00-£39.99

£40.00+

£8.95

£10.95

£16.95

7-10 days - this is a tracked service

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Gift Wrapping Service

WRAP

Gift Wrapping Service

Product Price Quantity
Gift Wrapping Service £0
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