X

Delivery Information

We aim to pack and dispatch your order within 1-2 working days of you placing it and then dispatch it by your chosen delivery method.

Most of our deliveries arrive within the usual delivery times but sometimes parcels get delayed and take longer than usual. If your order hasn’t turned up 10 working days after placing your order please contact us and we’ll do our best to get to the bottom of it. You can email us at hello@eteaket.co.uk or call us +44 (0) 131 226 1292.

UK Customers

Service

Order Value

Price

Usual Delivery Time

Standard UK Delivery

ANY

£3.50 or Free for orders over £25!

3-4 days

CHRISTMAS 2016 – Orders placed after 10am on the 19th cannot be guaranteed for delivery before Christmas.

Next Day Courier

ANY

£7.95

Next day if ordered before 9am Monday – Thursday. Orders placed Friday – Sunday will be dispatched on Monday for delivery Tuesday. Does not include bank holidays. Shipments to UK Highlands & Islands and Northern Ireland take 2 working days.

CHRISTMAS 2016 – Orders placed after 10am on the 19th cannot be guaranteed for delivery before Christmas.

Please Note – there will be no courier deliveries on the 26-27th December, 2nd-3rd January.

International Customers

Service

Order Value

Price

Usual Delivery Time

Europe
Standard International

Up to £14.99

£15.00-£39.99

£40.00+

£4.50

£6.95

£11.95

5-7 days

Premium International (recommended)

Up to £14.99

£15.00-£39.99

£40.00+

£6.50

£8.95

£13.95

5-7 days

Rest of world
Standard International

Up to £14.99

£15.00-£39.99

£40.00+

£6.95

£8.95

£14.95

7-10 days

Premium International (recommended)

Up to £14.99

£15.00-£39.99

£40.00+

£8.95

£10.95

£16.95

7-10 days

Facebook Twitter YouTube LinkedIn
Tea Room & Head Office - Eteaket, 41 Frederick St, Edinburgh EH2 1EP
© Copyright eteaket 2008 - 2017