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Delivery Information

We aim to pack and dispatch your order within 1-2 working days of you placing it and then dispatch it by your chosen delivery method.

Most of our deliveries arrive within the usual delivery times but sometimes parcels get delayed and take longer than usual. If your order hasn’t turned up 10 working days after placing your order please contact us and we’ll do our best to get to the bottom of it. You can email us at [email protected] or call us +44 (0) 131 226 1292.

UK Customers

Service

Order Value

Price

Usual Delivery Time

Standard UK Delivery

ANY

£3.50 or Free for orders over £25!

3-4 days

Next Day Courier

ANY

£7.95

Next working day if ordered before 10am Mon-Fri. Orders placed Sat or Sun will be dispatched on Monday for delivery Tuesday. Does not include bank holidays. Shipments to UK Highlands & Islands and Northern Ireland take 2 working days.

International Customers

Service

Order Value

Price

Usual Delivery Time

Europe
Standard International

Up to £14.99

£15.00-£39.99

£40.00+

£4.50

£6.95

£11.95

5-7 days

Premium International (recommended)

Up to £14.99

£15.00-£39.99

£40.00+

£6.50

£8.95

£13.95

5-7 days

Rest of world
Standard International

Up to £14.99

£15.00-£39.99

£40.00+

£6.95

£8.95

£14.95

7-10 days

Premium International (recommended)

Up to £14.99

£15.00-£39.99

£40.00+

£8.95

£10.95

£16.95

7-10 days

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Tea Room & Head Office - Eteaket, 41 Frederick St, Edinburgh EH2 1EP
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