We aim to pack your order within 1-2 working days of you placing it and then dispatch it by your chosen delivery method.
Most of our deliveries arrive within the usual delivery times but sometimes parcels get delayed and take longer than usual. If your order hasn’t turned up 10 working days after placing your order please contact us and we’ll do our best to get to the bottom of it. You can email us at hello@eteaket.co.uk or call us +44 (0) 131 226 1292.
UK Customers
| Service |
Order Value
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Price
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Usual Delivery Time
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| Standard Royal Mail |
up to £14.99
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£2.95
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3 days
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£15.00-£34.99
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£3.95
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3 days
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£35.00+
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FREE
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3 days
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| Royal Mail Recorded Delivery |
up to £49.99
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£4.95
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3 days
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£50+
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FREE
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3 days
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| Next Day Courier |
ANY
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£7.95
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Next working day if ordered before 1pm* (*working days are Mon-Fri and do not include bank holidays. Shipments to UK Highlands & Islands and Northern Ireland take 2 working days).
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International Customers
| Service |
Order Value
|
Price
|
Usual Delivery Time
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| Europe |
| Standard International |
Up to £14.99
£15.00-£39.99
£40.00+
|
£4.50
£6.95
£11.95
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5-7 days
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| Premium International (recommended) |
Up to £14.99
£15.00-£39.99
£40.00+
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£6.50
£8.95
£13.95
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5-7 days - this is a tracked service
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| Rest of world |
| Standard International |
Up to £14.99
£15.00-£39.99
£40.00+
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£6.95
£8.95
£14.95
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7-10 days
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| Premium International (recommended) |
Up to £14.99
£15.00-£39.99
£40.00+
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£8.95
£10.95
£16.95
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7-10 days - this is a tracked service
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Today is the start of our big Japanese adventure – Sarah is flying to Japan this afternoon to help create two pop-up eteaket tea rooms in Fukouka and Osaka as part of the British Fair. We’re chuffed that our story made it into The Herald on Saturday… watch this space for updates. xx
