Covid-19: eteaket updates

Hello our lovely and loyal customers. Please check back here for updates on our response to Covid-19. It is a strange time for all but we hope that our tea will allow you a break from the madness. Keep calm, be kind and keep brewing.

Update January 2021

Obviously our Tea Room on Frederick St and our Tea Shop on Rose St are currently closed due to Covid but fear not… we’re dispatching worldwide online orders every weekday. We’re still offering FREE UK DELIVERY on online orders over £15 and have lots of new and exciting teas and products coming online regularly. Thanks for all your custom and support. We really appreciate it.

Remember to pause for tea to help calm your mind. Follow us on social and sign up to our newsletter for regular Tea In Mind tips to keep your body and mind balanced.

Update 10 October 2020

Just to confirm, our Tea Room is thankfully classed as a cafe so WE ARE OPEN. We’re open 7 days 11am to 5pm. Please click here to book or if you’re looking for a same day booking or can’t find a slot please call our Tea Room on 0131 226 2982 or email [email protected] If we’re busy serving customers please leave a message and we’ll return your call.

Our full Covid safety measures are in place.

  • Our maximum booking size is 6 people excluding children under 12 (from max 2 households).
  • We have conducted a dedicate risk assessment to operate during the coronavirus pandemic and are confident of providing a safe dining environment for our customers and staff.
  • Please remain patient with our staff and allow extra time for your food to be prepared while we ensure a safe dining environment.
  • Please inform us with plenty notice if you would like to cancel your booking – we have a limited number of tables available due to distancing measures. As a small tearoom, every table really matters to us.

Thanks for your ongoing support 🙂

Update 30 July 2020

Hi. Our Tea Room is participating in the Eat Out To Help Out Scheme so during August, we’ll be open 7 days 11am to 4pm. Enjoy up to £10 off per person when you eat in Mon-Wed during Aug (terms apply). That means you could enjoy Afternoon Tea for only £8.48 rather than £16.95. Book a table now on 0131 226 2982 to avoid disappointment!

Our Tea Store (111 Rose St) is open Thurs to Mon 11am to 4pm and our online shop never sleeps… Thank you!

Update 6 July 2020

Hello. We’re excited to announce that both our Tea Room (41 Frederick St) and our Tea Shop (111 Rose St) will be reopening on Thursday 16 July. Our temporary opening hours will be as follows until town gets a little busier.

Thurs to Mon 11am to 4pm.

If you’d like to book a table for our Tea Room, please either email [email protected] or call 0131 226 1292.

Our online shop is of course always open for business, we ship worldwide and are offering free UK delivery on orders of £15.

Thanks for your amazing support. We can’t wait to see you again 🙂

Update 6 May 2020

Hello lovely tea-drinking people 🙂 We’re still very much shipping all our tea, teaware and gifts online. We’re managing to get orders out within a couple of days (often same day). Orders are obviously taking longer than normal to arrive but they are getting there. All International orders are sent tracked.

We’re also pleased to be able to offer discounts to NHS workers. Simply email [email protected] from your NHS email account to claim your personal code.

We look forward to welcoming you back to our Tea Room and Tea Store when it’s safe and sensible to do so. In the meantime, acknowledge the pause and enjoy your #teainmind moments. Thanks for supporting us, Erica & everyone at eteaket

Update 3.04.2020

Hey folks. Just a little update to let you know we’re still very much able to fulfil orders although for obvious reasons they will take a little longer to arrive than usual. Thanks for continuing to support us and for your patience. As a thank you and in our bid to spread some Positivitea 🙂 we’re pleased to offer you complementary access to our brand new Tea In Mind online course. Just click >>here<< for access. Please keep connecting with us on social @eteaket. Happy brewing x

Update: 22.03.2020

Both our Tea Room and Concept Store are now temporarily closed until further notice. You can still purchase all our tea and teaware online (www.eteaket.co.uk) and order tea for your business by contacting us at [email protected] Thanks for continuing to support us and to our wonderful team and suppliers. Amazing new products coming soon…watch this space. And don’t forget to watch our daily Tea In Mind video tips every week day at 11am on Insta and Facebook 🙂

Update: 20.03.2020

Our Concept Store will be open 11am-5pm on Sat 21st – good chance to stock up on tea or grab your last minute Mother’s Day gift. We’ve got some 250g bags available to help you out.

Following the Government’s announcement, our Tea Room will now be temporarily closed until further notice.  A sincere thanks to you wonderful souls purchasing Afternoon Tea vouchers online for future use. Our Tea Room will be back with all our current team and stronger than ever.

Along with every other hospitality and retail business, we’re taking a huge hit with this and we really appreciate your support. We’re desperately trying to increase our online sales so we can continue to spread the joy of tea. Thanks so much to our amazing customers and our fabulous team for their truly brilliant support in these troubled times. We’re all in it together…

Update: 19.03.2020

Our Concept Store is open today from 11-5pm

Our Tea Room is open today from 11-5pm

Our website is always open and if you need any assistance please email us – [email protected] or phone us 0131 226 1292

For now we will be cancelling any events in our Concept Store and Tea Room as a precaution.

Update: 17.03.2020

We, like everyone else are working hard to control the spread of Covid-19. Our team are working hard to maintain our already high levels of cleaning. Our Concept Store and Tea Room remain open and operating as normal. If anything changes, we will let you know.

We have implemented a few new policies to keep everyone safe.

– We have removed our smell jars in our Concept Store and Tea Room. If you would like to smell a tea let us know and we will get you, your own personal sample.
– We are disinfecting all services including door handles regularly.
– You can wash your hands in our Concept Store and Tea Room.
– We are following WHO instructions to keep everyone safe.

Thankfully, whatever happens you will still be able to buy our tea and teaware online. Even if we have to deliver it on our bikes to you! During these unusually strange times please do keep supporting small, independent businesses like ours. We are all in this together and really, really appreciate your support. We will keep you updated and are working hard on new ideas behind the scenes. Keep calm, be kind and keep brewing 💙🍵

Love from Erica and the eteaket team.

Ps here’s a pic of our only customers so far this morning… please don’t let them be our last.

rose street-eteaket
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Tea Room & Head Office - Eteaket, 41 Frederick St, Edinburgh EH2 1EP
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