What we collect
We may collect the following information (Personal Information):
What we do with the information we gather
We confirm that any Personal Information which you provide to us (or which is available on public registers) and any user information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner’s Office. We require this Personal Information to understand your needs and provide you with a better service, and in particular for the following reasons:
You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.
You may unsubscribe from our contact list at any time by replying to a promotional e-mail with the word “unsubscribe” in the subject line, by e-mailing us at [email protected] or telephoning us on 0131 226 1292.
When entering any of our contests or prize draws, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or prize draw, you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Website. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to log off when you finish using a shared computer.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our Website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Cookies are also used to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. They are also used after you have logged on as part of that process
Overall, cookies help us provide you with a better website and enable us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from being able to place orders or taking full advantage of the Website. For further information on how to do this, please refer to aboutcookies.org.
Links to other websites
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
eteaket operates a positive OPT IN option for anyone choosing to receive marketing information from carefully selected third parties. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal Information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the Information held on you please write to us at eteaket Limited, 41 Frederick Street, Edinburgh, Scotland EH2 1EP.
If you believe that any Information we are holding on you is incorrect or incomplete, please contact us and we’ll get back to you as quickly as possible.
Call us on +00 44 (0) 131 226 1292 (Mon-Fri 0900-1700);
Email us at [email protected]; or
Write to us at eteaket Tea, 41 Frederick St, Edinburgh EH2 1EP.