DELIVERY INFORMATION OUTSIDE FESTIVE PERIOD
We aim to pack and dispatch your order within 1-2 working days of you placing it and then dispatch it by your chosen delivery method.
We recommend choosing the Next Day Courier (UK) or Premium International (Worldwide) delivery option as these will have a tracking number to track the progress of your order. The Standard UK Delivery and Standard International options are not tracked.
Most of our deliveries arrive within the usual delivery times but sometimes parcels get delayed and take longer than usual. If your order hasn’t turned up 10 working days after placing your order please contact us and we’ll do our best to get to the bottom of it. You can email us at [email protected] or call us +44 (0) 131 226 1292.
UK Customers
| Service |
Order Value |
Price |
Usual Delivery Time |
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| Standard UK Delivery |
ANY |
£3.50 or Free for orders over £25! |
3-4 working days
|
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| Next Day Courier |
ANY |
£7.95 |
Next working day if ordered before 10am Mon-Fri. Orders placed Sat or Sun will be dispatched on Monday for delivery Tuesday. Does not include bank holidays. Shipments to UK Highlands & Islands and Northern Ireland take 2 working days. |
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International Customers
| Service |
Order Value |
Price |
Usual Delivery Time |
| Europe | |||
| Standard International |
Up to £14.99 £15.00-£39.99 £40.00+ |
£4.50 £6.95 £11.95 |
7-10 working days |
| Premium International (recommended) |
Up to £14.99 £15.00-£39.99 £40.00+ |
£6.50 £8.95 £13.95 |
7-10 working days |
| Rest of world | |||
| Standard International |
Up to £14.99 £15.00-£39.99 £40.00+ |
£6.95 £8.95 £14.95 |
7-10 working days |
| Premium International (recommended) |
Up to £14.99 £15.00-£39.99 £40.00+ |
£8.95 £10.95 £16.95 |
7-10 working days |
