Delivery Information

We ship worldwide! Free retail UK delivery for orders over £20. 

For retail orders we aim to pack and dispatch your order within 2-5 working days of you placing it and then dispatch it by your chosen delivery method, this may be longer during peak times. Most of our deliveries arrive within the advised delivery times but sometimes parcels get delayed and take longer than usual. If your order hasn't turned up 10 working days after placing your order please contact us and we'll do our best to get to the bottom of it. You can email us at hello@eteaket.co.uk for the quickest response.

Service Order Value Price Usual Delivery Time
Standard UK Delivery- Royal Mail 48 hour TrackedANY£3.75 or Free for orders over £20!Standard transit is 2-3 working days after dispatch.
Next Day CourierANY£6.95Next working day delivery if ordered before 10am Mon-Fri. Orders placed Sat or Sun will be dispatched on Monday for delivery Tuesday. Does not include bank holidays or seasonal closure. Shipments to UK Highlands & Islands and Northern Ireland take 2-3 working days.

Wholesale UK Customers

Service Order Value Price Usual Delivery Time
UPS CourierANY£7.92 (non-VAT)10am order deadline for same day dispatch of our core range. Large orders for retail products may be longer, we will communicate any delays. Orders are shipped on a requested next working day delivery - can take up to 2 working days to UK Highlands & Islands and Northern Ireland.

International Customers

Please note : All European orders may also experience some delays in transit entering the destination country due to Brexit and the increased checks. There will be local import duties payable by the recipient direct to the courier.  

UPS charge brokerage fees, these are payable to the courier direct. There may also be customs duties applied locally. 

France - Please note we are regretfully unable to ship to France due to new packaging legislation, we are working to become compliant. We apologise for the dissapointment. 

Service Order Value Price Usual Delivery Time
Tracked International Delivery (UPS)Up to £14.99
£15.00-£39.99
£40.00+
£6.50
£8.95
£13.95
7-10 working days